Website enquiries
VoiceGrand, operated by Fennix Global (Pvt) Ltd., may collect information you submit in connection with a route enquiry, including company identity, business contact details, geographic markets, call-volume estimates and technical requirements.
How we use it
We use submitted information to respond to enquiries, conduct business and technical qualification, assess compliance, discuss route testing and maintain related business correspondence. We do not require consumer calling lists in the initial enquiry form.
Storage, service providers and retention
Enquiry details are stored in the VoiceGrand WordPress system and sent to our business enquiry mailbox for review. Access is restricted to authorized personnel. Our hosting and email providers may process data to deliver these services, and Cloudflare Turnstile may process technical information to help prevent automated submissions. We do not sell enquiry information as marketing lists.
We retain enquiry correspondence and related business records as needed to assess requests, conduct business, investigate misuse and meet applicable obligations. You may ask about retention or request correction or deletion using the contact below; requests are assessed against applicable legal and operational requirements.
Contact and requests
For questions about information submitted to VoiceGrand, including access or correction requests, contact routes@voicegrand.com. Include your organization and the details needed to locate your enquiry, but do not email sensitive consumer calling lists.
This notice describes our website enquiry process. Service-specific privacy, data-processing and confidentiality terms may be provided separately during business onboarding.